SURVEYSStakeholder Survey

How many business days did it take for Journey CCS to respond to your request for services or referral?*2-3 days5-7 days7-14 daysmore than 14 days

Helpfulness of staff*PoorFairGoodVery GoodExcellent

Communication regarding the status and/or updates on referral/client*PoorFairGoodVery GoodExcellent

Verbal and/or written communication regarding service description*PoorFairGoodVery GoodExcellent

Journey CCS staff's participation in coordination of care*PoorFairGoodVery GoodExcellent

Journey CCS staff's ability to foster therapeutic relationships with individuals/families*PoorFairGoodVery GoodExcellent

Journey CCS ability to identify issues and resolve them*PoorFairGoodVery GoodExcellent

Please provide any additional feedback that would be helpful in improving our quality and efficiency of services

Which description best fits you or your organization (select best choice)*Mental Health ProfessionPsychiatristPsychiatric FacilitySchool/Education/LawLaw Enforcement/Judicial/OJJDepartment of Children and Family ServicesCoordinated System of Care (CSoC)Child Advocacy CenterInsurance Company/Managed CareOther

Would you like for someone from Journey CCS to give you a call regarding your concerns and/or feedback?  If yes, please provide your name, email, and contact number.*YesNo