SURVEYSClient Survey

Our FFT therapist was on time and prepared for our family visits.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

My family was able to schedule appointments at times that were convenient for us.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

Our FFT therapist listened and understood my family’s concerns.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

My family and I were able to access services in a timely manner.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

Our family has noticed positive change and improvements in our family dynamic.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

The administrative staff were friendly and helpful.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

Services my family received from Journey CCS are useful and have improved my quality of life for me and my family.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

All things considered, my family and I are satisfied with the service we receive.*
Strong AgreeAgreeNeutralDisagreeStrongly Disagree

Did you experience any challenges or issues during your time with Journey CCS? If yes, please specify*

What aspects of our services did you find most beneficial?*

What improvements or additions would you like to see in our services?*

Overall, how likely are you to recommend Journey CCS to others seeking mental health services?*
Very LikelyLikelyNeutralUnlikelyVery Unlikely

Would you like for someone from the agency to give you a call regarding your concerns and/or feedback? If yes, please provide your name and contact number*YesNo